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Covid-19 Update

Lockdown Diaries: 30th March 2020, Great news! Our online stores are OPEN! Invest in our lockdown deals today, prices are locked down until the 16th of April price promise! Shipping commences 17th April

PRIVACY POLICY

What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, Use Live Chat or enter information on our site.
How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To improve our website in order to better serve you.
      To allow us to better service you in responding to your customer service requests.
      To administer a contest, promotion, survey or other site feature.
      To quickly process your transactions.
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

We do not use an SSL certificate
      We do not need an SSL because:
We direct to payment gateways

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
      Help remember and process the items in the shopping cart.
      Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
However, you will still be able to place orders .
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.droneworld.co.za
154 Main Road Sea Point

Cape Town, Western Cape 8005

South Africa
support@localhost

 

  • Dylan Van jaarsveld

    Awesome experience

  • Thulani Cindi

    I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.

  • Hendrik Groenewald

    Dylan and staff, so friendly and easy to talk to. Answer immediately and or quick response time on questions raised. Delivery was quick on items ordered. At first I was skeptic, but I enjoyed the outcome of my business with Dylan and team and I'm very positive about doing business again with them. TX Dylan and Team!

  • Diederik Kotze

    Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.

  • Michael Hartmann

    The DJI specialists in CPT, excellent, friendly service

  • Renier Jordaan

    Brandon offered the perfect solution to my problem after the "untimely" demise of my P3 Pro. He orchestrated a search and found a used unit to replace my old one enabling me to continue using the accessories I have. Thanks Brandon

  • Voll Afrika

    Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!

  • Kevin Meiklejohn

    Just had the most satisfying experience with my purchase from DroneWorld. Not only was the point of sale from Dylan top notch, but his after sale service even better after some small items was missing on delivery. Thank you Droneworls and Dylan for your excellent service.

  • Colin chapple

    I tragically crashed my P4Pro into a wind turbine, tried various parties here in Joburg to get it fixed and also tried the UK, all to no avail,. They all wanted to do a complete swop of the camera and gimble for the cost of a refurbished drone!. Contacted Drone World, dropped it off with the staff there who were extremely helpful and confirmed that they could replace the broken, components only, voila three day later the drone is on its way back to me and for a third of the alternative price. Thank you for indulging my questions and the timely repair.

  • Sean Paterson

    One of my favorite places to go for all things drone related. Very helpful and friendly staff.

  • Sean Nel

    I went directly to Droneworld because of bad TakeAlot Experiences, and was mildly surprised that as a standard, they have next day delivery if you are early enough and the pricing was better!I was doing an online purchase which I couldn't complete because of a software bug surrounding my delivery address. Live Chat got me connected to Ashley that created an invoice for me on the fly as well as a link for online payment and boom. All sorted. Products delivered on time, neatly packaged and undamaged boxes.Happy as a clam. 😊

  • Ivan Carolus

    Friendly, courteous staff. Just wish they could have some signage from Main Road because it is challenging for first time visitors.

  • Synaps3

    Excellent service! These guys are on the spot when you need anything.

  • Garreth Grosch

    Great service. Ashley was professional and efficient. Will definitely recommend this to fellow Pilots.

  • Pierre Van Staden

    AWESOME company, placed an order online and was sent the following day to JHB. The courier companies was slow with delivery, but got my order just in time. In all, Droneworld definitely has my support. Thanks alot for everything!!! The lady who helped was Natasha. HAPPY FLYING!!!!

  • Hilton Fowkes

    Gave me a lot of time and advice the Brian.

  • Amy Haddon

    We required a new drone urgently and contacted Droneworld. Not knowing much about drones, they managed to answer our questions quickly and detailed. We then needed the drone couriered to us in a hurry and they successfully got it to us quicker than we even anticipated. We are very happy with their service, thank you Dylan for all the help.

  • Sean Todd

    Brilliant service from Dylan in sales.. Had a question or two on the phone about a RONIN S and he said he would call me back which he did within 5 minutes.. Popped in this morning to purchase one.. well done great service

  • Thulani Cindi

    I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.

  • Justin Campos

    Dylan from DroneWorld sales in Cape Town was amazing! So efficient, friendly, knowledgeable and overall a fantastic experience. Great coffee to add to the experience. Thanks DroneWorld!

  • Unaswi Mothuti

    I ordered a drone at around 11am on a Thursday. They said 3-4 days delivery. I got the drone by 10am the next day, less than 24 hours. You guys made my Friday Thank you.

  • Gavin Jaime Fouché

    Great online store, I ordered my drone on Monday and received it today (Wednesday) in the DSV locker (in Gauteng). Great shipping time, good service on Facebook messages (the website online support system isn't great). Happy customer.

  • Dinesh Mooloo

    Excellent, professional and informative service from Dylan and the team at Drone world.

  • Anton Henning

    To all the repair staff at DroneWorld... in particular Ashley... thank you for the amazing service that I have received on the repair of my RC unit. It was fast and the unit is working 100%... was working with it for 3 days after that and not one problem. I can safely recommend DroneWord and there repair staff, your drone is in good hands.

  • Synaps3

    Excellent service! These guys are on the spot when you need anything.

  • Stephan Baron

    Drone World thanks for the help, Mike T you were awesome man big help! Can get back to shooting!

  • Elle PhotoSA

    Great Sales service from Dylan Tunmar

  • Diederik Kotze

    Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.

  • Amy Rossouw

    Very helpful

  • Cam_J Walk

    Dylan provided us with all the information required to be confident in our decision. Thank you for the assistance and great service.

  • Craigen Clough

    I would like to thank Droneworld for their great customer service!! Ashely was their representative and he was amazing and replied to my emails in no time at all. Issue was resolved without a hitch.. Thanks guys!

  • Jim Dowe

    I needed a replacement drone - other lost in accident. Could't decide on specific model but after speaking to Dylan @ Droneworld Cape Town, he made it so easy. I was so happy with the deal I was offered and for the prompt service and delivery of the drone. Well worth a phone call to Dylan to purchase a drone. THANKS Dylan

  • Willem Coetsee

    Like the professional way these guys dealt with my queries. They sure know how to up-sell too! Always buy something extra for the kit!! Definitely recommended for all your drone requirements!!

  • Alexander John Vipond

    I have been battling with my Mavic Pro for the last couple of months was getting very frustrated. Bought one of the first ones when they were launched. Drove from Plett to CT and was met by Ashley. What can I say, Ashley (Droneworld) went way and behond to repair my Drone. Thank you guys very much. Excellent Excellent Excellent

  • Skye Booysen

    I am Tanith Hobkirk. Brandon assisted me in purchasing a combo set for my husband, and gave the most friendliest service as well as advice. Even gave me a better deal than what we expected! Great service, great personality and great knowledge!! well done!

  • Alfonso Abril

    Very nice service, the contact, information and transparency have been great. The drone arrived to Johannesburg in only 1 day. 100% recommended.

  • Voll Afrika

    Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!

  • Steve Rose

    Excellent customer service from Dylan and his team. Spent days and days emailing back and forth asking technical and general questions but they remained patient and assisted me with the selection of the correct drone for my needs and the accessories to complement what I intend to use the drone for. Also, next day shipping, awesome! Thanks again - Steve

  • Daniel Veretnik

    I've bought several drones and accessories from Droneworld the past year and a half. I am really happy with the service. I always deal with a guy by the name of Dylan and he always helps me out with any questions I have. Well done Drone World and Dylan!

  • Dick Peters

    I came from Swakopmund all the way to get my drone fixed, Mike Thornhill assisted me and managed to repair my drone THE SAME DAY because of the distance issue, he gave me constant feedback and super service, the price I payed was also very fair and reasonable, thank you Drone World for assisting me and putting me back in the air!!!

  • Jenny Osullivan

    I just want to say huge shout out to Dylan in Sales he was amazing online chat helped me to purchase a Mavic 2 Zoom I am from zim and Dylan awesome service thanks so so much very happy with purchase

  • Esther Kuerten

    Great advise and a good deal!

  • Willem Coetsee

    Like the professional way these guys dealt with my queries. They sure know how to up-sell too! Always buy something extra for the kit!! Definitely recommended for all your drone requirements!!

  • jon monsoon

    Pleasantly surprised by the awesome customer service (from initial phone call to collection of the product I purchased). Sales guys demonstrate actual, useful knowledge about their products and even though an item in the bundle I purchased was out of stock at the time, they kept to their promise and couriered the item to me as soon as the stock arrived. Unbeatable prices makes shopping here a win.

  • Craig Pidduck

    Awesome service from dylan! Thanks for the great help and assistance with a crashed drone and new P4!

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