Sean Nel
I went directly to Droneworld because of bad TakeAlot Experiences, and was mildly surprised that as a standard, they have next day delivery if you are early enough and the pricing was better!
I was doing an online purchase which I couldn't complete because of a software bug surrounding my delivery address. Live Chat got me connected to Ashley that created an invoice for me on the fly as well as a link for online payment and boom. All sorted. Products delivered on time, neatly packaged and undamaged boxes.
Happy as a clam. 😊
Manon J
Really fantastic customer service. Super impressed, well done!
Dylan Van jaarsveld
Awesome experience
Gavin Jaime Fouché
Great online store, I ordered my drone on Monday and received it today (Wednesday) in the DSV locker (in Gauteng). Great shipping time, good service on Facebook messages (the website online support system isn't great). Happy customer.
Shilo Nel
Awesome service and very fast delivery. Thank you guys for everything awesome
Tania Steffens
Just received my first purchase from DroneWorld today after placing my order yesterday. What a pleasure to do business with them. I ordered a case for my few months old Dji Mavic 2 Pro, and I'm very pleased and happy with the quality of the product. Thank you for including a free remote control sunhood into the package. I will make good use of it. I'm definitely buying all my drone gear from them in the future with confidence and reassurance that I'll be getting the best service and products.
Craig Pidduck
Awesome service from dylan! Thanks for the great help and assistance with a crashed drone and new P4!
Craigen Clough
I would like to thank Droneworld for their great customer service!! Ashely was their representative and he was amazing and replied to my emails in no time at all. Issue was resolved without a hitch.. Thanks guys!
Martin Prinsloo
DroneWorld offered excellent advice and after sales support on products. Online chat worked great with very quick response times. Great assistance on getting my delivery to me the quickest way possible.
Great job! Highly recommended!
Daniel Veretnik
I've bought several drones and accessories from Droneworld the past year and a half. I am really happy with the service. I always deal with a guy by the name of Dylan and he always helps me out with any questions I have. Well done Drone World and Dylan!
Jim Dowe
I needed a replacement drone - other lost in accident. Could't decide on specific model but after speaking to Dylan @ Droneworld Cape Town, he made it so easy. I was so happy with the deal I was offered and for the prompt service and delivery of the drone. Well worth a phone call to Dylan to purchase a drone. THANKS Dylan
Ivan Carolus
Friendly, courteous staff. Just wish they could have some signage from Main Road because it is challenging for first time visitors.
Thulani Cindi
I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.
Jayde Pass
Great sales service, Bought myself a Tello dji Drone, quick delivery and and cheapest offerings on drones on the market.
Martin Koorsen
Great service
Dinesh Mooloo
Excellent, professional and informative service from Dylan and the team at Drone world.
Unaswi Mothuti
I ordered a drone at around 11am on a Thursday. They said 3-4 days delivery. I got the drone by 10am the next day, less than 24 hours. You guys made my Friday Thank you.
Chaital Jinabhai
I got the drone well in time, as i bought it for my sons birthday. DroneWorld updated me regularly and guaranteed that i would have it before his bday. I got it! My son was super happy. Excellent service!!!
Yousuf Asmal
Good support. Answered any questions I had. Delivered product on time and packaged neatly.
Alfonso Abril
Very nice service, the contact, information and transparency have been great. The drone arrived to Johannesburg in only 1 day. 100% recommended.
Thulani Cindi
I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.
Johan van Rensburg
Thanks so much drone world. I ordered my drone in lock down and was never expecting it to arrive soon but Natasha was a star and helped me and kept me updated to the last day when my drone arrived and a day early was a nice surprise. Thanks Drone world
Michael Hartmann
The DJI specialists in CPT, excellent, friendly service
Eugene Quintus Neethling
Well...what can I say. Bought 2 drones from Drone world already and the service was excellent every time. My drones where ready when i got there and everything was been shown to me how it works etc. Will buy from them anytime. Phantom 3 and Inspire 1 V2.0. Best of times in my life
Esther Kuerten
Great advise and a good deal!
Amy Haddon
We required a new drone urgently and contacted Droneworld.
Not knowing much about drones, they managed to answer our questions quickly and detailed. We then needed the drone couriered to us in a hurry and they successfully got it to us quicker than we even anticipated. We are very happy with their service, thank you Dylan for all the help.
Derick van Eeden
Purchased several items that were on backorder.
Quick response to my progress checks.
I was offered a partial shipment, due to a delay of 1 item from supplier.
Received a tracking #, once shipped.
Happy customer!
:-)
Elle PhotoSA
Great Sales service from Dylan Tunmar
Cam_J Walk
Dylan provided us with all the information required to be confident in our decision. Thank you for the assistance and great service.
Jason Chabalala
being new to both drones and online (relatively new to onlie) purchases, this was a pleasant experience doing business with Droneworld, prompt and on time delivery.
Vaughan Wood
Highly efficient team under Ashleigh's strict supervision.The driving force behind Droneworld who goes the extra mile for her customers.
Hilton Fowkes
Gave me a lot of time and advice the Brian.
Amy Rossouw
Very helpfull
Synaps3
Excellent service! These guys are on the spot when you need anything.
Jenny Osullivan
I just want to say huge shout out to Dylan in Sales he was amazing online chat helped me to purchase a Mavic 2 Zoom I am from zim and Dylan awesome service thanks so so much very happy with purchase
Jano Barnard
Great service received so far from DroneWorld when buying parts such as drone batteries from them. They also have a large range of products, so I'll definitely be making use of them again soon.
Anton Henning
To all the repair staff at DroneWorld... in particular Ashley... thank you for the amazing service that I have received on the repair of my RC unit. It was fast and the unit is working 100%... was working with it for 3 days after that and not one problem. I can safely recommend DroneWord and there repair staff, your drone is in good hands.
Heinrich Veldsman
I bought a secondhand DJI Mavic Pro from Droneworld (Brian) and even though there was a slight hiccup; they didn't make their mistake my issue. I received good service from Brain and received my drone 2 days after payment. Even though the drone might be secondhand they still include a 6 month warranty. I will definitely recommend Droneworld to new and experienced pilots.
Sean Todd
Brilliant service from Dylan in sales.. Had a question or two on the phone about a RONIN S and he said he would call me back which he did within 5 minutes.. Popped in this morning to purchase one.. well done great service
Larry Gordge
Thanks to Brian Cassiem and the Drone World Team for a faultless online shopping and superfast delivery experience. I am super impressed!!
Andre strydom
Very happy with drone and service
Willem Coetsee
Like the professional way these guys dealt with my queries. They sure know how to up-sell too!
Always buy something extra for the kit!!
Definitely recommended for all your drone requirements!!
Colin chapple
I tragically crashed my P4Pro into a wind turbine, tried various parties here in Joburg to get it fixed and also tried the UK, all to no avail,. They all wanted to do a complete swop of the camera and gimble for the cost of a refurbished drone!. Contacted Drone World, dropped it off with the staff there who were extremely helpful and confirmed that they could replace the broken, components only, voila three day later the drone is on its way back to me and for a third of the alternative price. Thank you for indulging my questions and the timely repair.
Justin Campos
Dylan from DroneWorld sales in Cape Town was amazing! So efficient, friendly, knowledgeable and overall a fantastic experience. Great coffee to add to the experience. Thanks DroneWorld!
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Cassim Mathir
Placed a online order for a DJI Mavic 2 pro and I'm based in Jhb. When the drone arrived I had problems with the remote controller not charging. When I called the customer care line Natasha took the call and assured me I don't have to worry at all, if there is a problem the unit it will be taken care of.
Brian who assisted me with my purchase arrange to have the drone uplifted at no extra charge to myself. A brand new unit was then sent out to me. Besides having the best deals and lowest prices would definitely recommend Droneworld for the best after sales service.
A big thank you to Brian, Natasha and Ashley for going the extra mile to assist a me......... and all of this was during lockdown when everyone was not in the office and working from home.
Diederik Kotze
Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.
Colin Broad
Fast, Friendly and efficient service. Very happy. Worldwide covid restrictions delayed stock delivery but, once it arrived my DJI Mavic Mini battery was delivered at lightning speed. Thanks Droneworld.
Skye Booysen
I am Tanith Hobkirk. Brandon assisted me in purchasing a combo set for my husband, and gave the most friendliest service as well as advice. Even gave me a better deal than what we expected! Great service, great personality and great knowledge!! well done!
Otto Whitehead
Amazing customer service
Kevin Meiklejohn
Just had the most satisfying experience with my purchase from DroneWorld. Not only was the point of sale from Dylan top notch, but his after sale service even better after some small items was missing on delivery. Thank you Droneworls and Dylan for your excellent service.
Ricky Want
Brian was awesome, very quick service and helped make sure I got what I needed for the right price
Voll Afrika
Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!
Sean Paterson
One of my favorite places to go for all things drone related. Very helpful and friendly staff.
Garreth Grosch
Great service. Ashley was professional and efficient. Will definitely recommend this to fellow Pilots.
Ross Kent Photography
Many thanks for the service with all my DJI products it is such a pleasure to work with you guys - always helpful, knowledgeable and understand my business needs - sometime even better than my self.
Sorry my doggie wanted to be in the picture as well (didn't buy her from Droneworld :) :) :) )
Hendrik Groenewald
Dylan and staff, so friendly and easy to talk to. Answer immediately and or quick response time on questions raised. Delivery was quick on items ordered. At first I was skeptic, but I enjoyed the outcome of my business with Dylan and team and I'm very positive about doing business again with them. TX Dylan and Team!
Howie Sommerfeld
Great experience when purchasing my drone from them!
Prahish Singh
Thank you to the team at Drone World for the awesome service during my purchase. Great service !!!
Voll Afrika
Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!
Amy Rossouw
Very helpful
Grant B
Have everything you need for dji, friendly and helpful advice
Derek Crots
Stunning Company and serves I received from them many times over.
Ray Johnson
Good customer communications. The sales rep Brian went the extra mile more. Thanks for the good experience!
Renier Jordaan
Brandon offered the perfect solution to my problem after the "untimely" demise of my P3 Pro. He orchestrated a search and found a used unit to replace my old one enabling me to continue using the accessories I have.
Thanks Brandon
Alex Lineker
Such fantastic people, not only great service and products they also advised me on what would be my best drone. Almost ready to get me next one from them. Fast safe delivery too !
Dian Jacobs
I sent my drone in for a repair and everything went smooth. Never felt uncomfortable with sending the drone away. Even though the pandemic struck while my drone was there, the service was not delayed. They are the best in the Cape Town area by far.
Nic van Rensburg
Thanx Guys for your prompt and friendly service...
Jay-Mark Horn
Excellent service, and great prices!
Wouldn't buy a drone elsewhere
Tauriq Ajam
Always knowledgable and great staff and great prices! Got an Osmo Action with accessories and Im loving it!
Synaps3
Excellent service! These guys are on the spot when you need anything.
jon monsoon
Pleasantly surprised by the awesome customer service (from initial phone call to collection of the product I purchased). Sales guys demonstrate actual, useful knowledge about their products and even though an item in the bundle I purchased was out of stock at the time, they kept to their promise and couriered the item to me as soon as the stock arrived. Unbeatable prices makes shopping here a win.
Pierre Van Staden
AWESOME company, placed an order online and was sent the following day to JHB. The courier companies was slow with delivery, but got my order just in time. In all, Droneworld definitely has my support. Thanks alot for everything!!! The lady who helped was Natasha. HAPPY FLYING!!!!
Diederik Kotze
Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.
Edwin Naicker
My Initial experience with Droneworld was satisfactory, once Liesel understood my customer need, the level of service increased drastically, she has provided Stellar service and the communications skills was STELLAR. Will always purchase from Droneworld. Well done.
Alexander John Vipond
I have been battling with my Mavic Pro for the last couple of months was getting very frustrated. Bought one of the first ones when they were launched. Drove from Plett to CT and was met by Ashley. What can I say, Ashley (Droneworld) went way and behond to repair my Drone. Thank you guys very much.
Excellent Excellent Excellent
Justin Govender
I purchased a Phantom 3 pro drone from Droneworld, this was my second drone (the first one came to an unfortunate end haha). After insurance paid out for the replacement I was able to get this one from Droneworld. The process was so smooth and helpful. Before even purchasing Droneworld provided me with a replacement quotation so that I could show the insurance company the value and once ordered the delivery showed up promptly within a few days.
Even before I made the commitment to buy I got a call from their sales team checking in on how my insurance claim was going and anything else they could to help.
Great service, great product! Always happy to recommend them
TK
Thanks to Brian and Dylan to a great they are great and always ready to help. Thanks for the great service gents. I am still enjoying the DJI Mavic Pro and has been a great asset.
Steve Rose
Excellent customer service from Dylan and his team. Spent days and days emailing back and forth asking technical and general questions but they remained patient and assisted me with the selection of the correct drone for my needs and the accessories to complement what I intend to use the drone for. Also, next day shipping, awesome! Thanks again - Steve
Reinhardt Ras
Prices are reasonable. Stock is sometimes an issue, but overall I would say that you get very good service. They repaired my Spark when it crashed and they did a very good job. Keep up the good work!
Mark Becker
great service, great drones, 3 drones purchased so far from DroneWorld and I am still very happy!
Elbey - Wayne
Thank you for the good service, new toy arrived, time to play...
Stephan Baron
Drone World thanks for the help, Mike T you were awesome man big help! Can get back to shooting!
Dick Peters
I came from Swakopmund all the way to get my drone fixed, Mike Thornhill assisted me and managed to repair my drone THE SAME DAY because of the distance issue, he gave me constant feedback and super service, the price I payed was also very fair and reasonable, thank you Drone World for assisting me and putting me back in the air!!!
IHadToGo
Thanks to drone world, purchase was easy, quick and the assistance was spot on and very helpful.
Sean Hall
Very fast and efficient.
Willem Coetsee
Like the professional way these guys dealt with my queries. They sure know how to up-sell too!
Always buy something extra for the kit!!
Definitely recommended for all your drone requirements!!
Refurbished Guarantee
