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SHIPPING POLICY

Droneworld Delivery Options

*The below time frames are our average delivery times.

Free Delivery Option for orders over R500. Collection from your nearest Engen/DSV Locker

COLLECT YOUR PARCEL AT YOUR NEAREST ENGEN/DSV LOCKER 

  • You will be contacted by a Droneworld staff member via phone or email who will advise you where your nearest Engen/DSV Locker location is based on the delivery address on your order.
  • When collecting a parcel bring the one-time PIN you received via SMS.
  • With 24 hour access to the Engen/DSV Lockers you can collect your parcel at a time that suits you, instead of waiting around for your delivery or worrying that you’ll miss it while you’re out
  • There are over 200 Engen/DSV Locker locations across SA and in all 9 provinces so there will always be one conveniently located near you

TO COLLECT YOUR PARCEL

  • You will receive an SMS with an OTP (One-time PIN) when your parcel has arrived
  • Take this OTP to the Engen/DSV Locker collection point.
  • Enter the pin into the keypad and press OK and the locker will open.
  • An email receipt will be sent to you confirming the collection has occurred.
  • 5-7 days delivery time depending on your area.

Courier Door to Door Economy R150 – 3-4 business days

If you have placed your order before 1.30pm and payment is reflecting in our account, we will pack your order and dispatch within the same day. The parcels will then arrive at your chosen location within 3-4 working days.*

If you have placed your order after 1.30pm and payment is reflecting in our account, we will pack your order and dispatch the next afternoon. You can then expect your order 3-4 working days thereafter.*

Courier Door To Door Express R200 – 48 working hours

If you have placed your order before 1.30pm and payment is reflecting in our account, and you have selected the Express option we will pack your order and it will be delivered within 48 hours.* Should your order be placed after 1.30pm or payment has not cleared by 1.30pm and you have selected the Express option your order will reach you the day after.

Please bear in mind that the days specified are business days and do not include weekends or public holidays.

Regional Areas (locations outside of major cities and metropolises)

If you have placed your order before 1.30pm and payment is reflecting in our account, we will pack your order and dispatch them within the same day. The parcel will then arrive at your chosen location within 5 working days*.

If you have placed your order after 1.30pm and payment is reflecting in our account, we will pack your order and dispatch the next day. The parcel will then arrive at your chosen location within 5 working days thereafter*.

Remote Areas (areas located in an isolated location, far from major cities or towns)

Couriers tend to visit remote areas on particular days of the week so once your order is confirmed we’ll dispatch and it can take anywhere between 3-7 working days.
You can also choose to collect your order from either of your distribution centres in Johannesburg or Cape Town.

COLLECT IN CAPE TOWN OR JOHANNESBURG (FREE)

You can also choose to collect your order from either of our distribution centres in Johannesburg or Cape Town.

CAPE TOWN

4th Floor The Equinox Building

154 Main Road

Sea Point

COLLECTION IN JHB BETWEEN 2PM AND 5PM ONLY.  Please contact sales agent to make arrangements.

PO Box Addresses will not be allowed for shipping addresses.

Please note that couriers do not deliver over weekends. 

EFT payments from Standard bank never clear on the same day and will therefore be excluded from the Next Day delivery option.

 

We will beat any price worldwide!

Call our sales hotline now. 087 940 2040

T's & C's Apply
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