Free Shipping on orders over R500 N All Prices include VAT and Import Duty Crash Protection - Protect Your Investment } Open Weekdays 8-5pm

Covid-19 Update

Great news! We Are Now Shipping Immediately!!! Restrictions on e-commerce have been lifted!!!

 

SHIPPING POLICY

Droneworld Delivery Options

*The below time frames are our average delivery times.

Free Delivery Option for orders over R500. Collection from your nearest Pargo collection point like Clicks, Lewis Stores, Caltex FreshStop etc 

COLLECT YOUR PARCEL AT YOUR NEAREST PARGO COLLECTION POINT 

  • You will receive an email with your tracking number, and then an sms’s will follow with your reference number and instructions for collection.
  • You can collect your parcel at a time that suits you, instead of waiting around for your delivery or worrying that you’ll miss it while you’re out
  • There are over 2500 Pargo collection points across SA and in all 9 provinces so there will always be one conveniently located near you

TO COLLECT YOUR PARCEL

  • You will receive an SMS with a reference number and instructions on how to collect your parcel.
  • Take this reference number and requested documentation to your Pargo collection point.
  • 5-7 days delivery time depending on your area.

Courier Door to Door Economy R150 – 3-4 business days

If you have placed your order before 1.30pm and payment is reflecting in our account, we will pack your order and dispatch within the same day. The parcels will then arrive at your chosen location within 3-4 working days.*

If you have placed your order after 1.30pm and payment is reflecting in our account, we will pack your order and dispatch the next afternoon. You can then expect your order 3-4 working days thereafter.*

Courier Door To Door Express R200 – 48 working hours

If you have placed your order before 1.30pm and payment is reflecting in our account, and you have selected the Express option we will pack your order and it will be delivered within 48 hours.* Should your order be placed after 1.30pm or payment has not cleared by 1.30pm and you have selected the Express option your order will reach you the day after.

Please bear in mind that the days specified are business days and do not include weekends or public holidays.

Regional Areas (locations outside of major cities and metropolises)

If you have placed your order before 1.30pm and payment is reflecting in our account, we will pack your order and dispatch them within the same day. The parcel will then arrive at your chosen location within 5 working days*.

If you have placed your order after 1.30pm and payment is reflecting in our account, we will pack your order and dispatch the next day. The parcel will then arrive at your chosen location within 5 working days thereafter*.

Remote Areas (areas located in an isolated location, far from major cities or towns)

Couriers tend to visit remote areas on particular days of the week so once your order is confirmed we’ll dispatch and it can take anywhere between 3-7 working days.
You can also choose to collect your order from either of your distribution centres in Johannesburg or Cape Town.

COLLECT IN CAPE TOWN OR JOHANNESBURG (FREE)

You can also choose to collect your order from either of our distribution centres in Johannesburg or Cape Town.

CAPE TOWN

4th Floor The Equinox Building

154 Main Road

Sea Point

COLLECTION IN JHB BETWEEN 2PM AND 5PM ONLY.  Please contact sales agent to make arrangements.

PO Box Addresses will not be allowed for shipping addresses.

Please note that couriers do not deliver over weekends. 

EFT payments from Standard bank never clear on the same day and will therefore be excluded from the Next Day delivery option.

 

  • Justin Campos

    Dylan from DroneWorld sales in Cape Town was amazing! So efficient, friendly, knowledgeable and overall a fantastic experience. Great coffee to add to the experience. Thanks DroneWorld!

  • Amy Haddon

    We required a new drone urgently and contacted Droneworld. Not knowing much about drones, they managed to answer our questions quickly and detailed. We then needed the drone couriered to us in a hurry and they successfully got it to us quicker than we even anticipated. We are very happy with their service, thank you Dylan for all the help.

  • Dinesh Mooloo

    Excellent, professional and informative service from Dylan and the team at Drone world.

  • Daniel Veretnik

    I've bought several drones and accessories from Droneworld the past year and a half. I am really happy with the service. I always deal with a guy by the name of Dylan and he always helps me out with any questions I have. Well done Drone World and Dylan!

  • Steve Rose

    Excellent customer service from Dylan and his team. Spent days and days emailing back and forth asking technical and general questions but they remained patient and assisted me with the selection of the correct drone for my needs and the accessories to complement what I intend to use the drone for. Also, next day shipping, awesome! Thanks again - Steve

  • Dylan Van jaarsveld

    Awesome experience

  • Dick Peters

    I came from Swakopmund all the way to get my drone fixed, Mike Thornhill assisted me and managed to repair my drone THE SAME DAY because of the distance issue, he gave me constant feedback and super service, the price I payed was also very fair and reasonable, thank you Drone World for assisting me and putting me back in the air!!!

  • Alexander John Vipond

    I have been battling with my Mavic Pro for the last couple of months was getting very frustrated. Bought one of the first ones when they were launched. Drove from Plett to CT and was met by Ashley. What can I say, Ashley (Droneworld) went way and behond to repair my Drone. Thank you guys very much. Excellent Excellent Excellent

  • Sean Nel

    I went directly to Droneworld because of bad TakeAlot Experiences, and was mildly surprised that as a standard, they have next day delivery if you are early enough and the pricing was better!I was doing an online purchase which I couldn't complete because of a software bug surrounding my delivery address. Live Chat got me connected to Ashley that created an invoice for me on the fly as well as a link for online payment and boom. All sorted. Products delivered on time, neatly packaged and undamaged boxes.Happy as a clam. 😊

  • Alfonso Abril

    Very nice service, the contact, information and transparency have been great. The drone arrived to Johannesburg in only 1 day. 100% recommended.

  • Elle PhotoSA

    Great Sales service from Dylan Tunmar

  • Craig Pidduck

    Awesome service from dylan! Thanks for the great help and assistance with a crashed drone and new P4!

  • Craigen Clough

    I would like to thank Droneworld for their great customer service!! Ashely was their representative and he was amazing and replied to my emails in no time at all. Issue was resolved without a hitch.. Thanks guys!

  • Jenny Osullivan

    I just want to say huge shout out to Dylan in Sales he was amazing online chat helped me to purchase a Mavic 2 Zoom I am from zim and Dylan awesome service thanks so so much very happy with purchase

  • Cam_J Walk

    Dylan provided us with all the information required to be confident in our decision. Thank you for the assistance and great service.

  • Stephan Baron

    Drone World thanks for the help, Mike T you were awesome man big help! Can get back to shooting!

  • Pierre Van Staden

    AWESOME company, placed an order online and was sent the following day to JHB. The courier companies was slow with delivery, but got my order just in time. In all, Droneworld definitely has my support. Thanks alot for everything!!! The lady who helped was Natasha. HAPPY FLYING!!!!

  • Sean Paterson

    One of my favorite places to go for all things drone related. Very helpful and friendly staff.

  • Willem Coetsee

    Like the professional way these guys dealt with my queries. They sure know how to up-sell too! Always buy something extra for the kit!! Definitely recommended for all your drone requirements!!

  • Hilton Fowkes

    Gave me a lot of time and advice the Brian.

  • Diederik Kotze

    Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.

  • Thulani Cindi

    I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.

  • Skye Booysen

    I am Tanith Hobkirk. Brandon assisted me in purchasing a combo set for my husband, and gave the most friendliest service as well as advice. Even gave me a better deal than what we expected! Great service, great personality and great knowledge!! well done!

  • Garreth Grosch

    Great service. Ashley was professional and efficient. Will definitely recommend this to fellow Pilots.

  • Ivan Carolus

    Friendly, courteous staff. Just wish they could have some signage from Main Road because it is challenging for first time visitors.

  • Esther Kuerten

    Great advise and a good deal!

  • Amy Rossouw

    Very helpful

  • Anton Henning

    To all the repair staff at DroneWorld... in particular Ashley... thank you for the amazing service that I have received on the repair of my RC unit. It was fast and the unit is working 100%... was working with it for 3 days after that and not one problem. I can safely recommend DroneWord and there repair staff, your drone is in good hands.

  • Colin chapple

    I tragically crashed my P4Pro into a wind turbine, tried various parties here in Joburg to get it fixed and also tried the UK, all to no avail,. They all wanted to do a complete swop of the camera and gimble for the cost of a refurbished drone!. Contacted Drone World, dropped it off with the staff there who were extremely helpful and confirmed that they could replace the broken, components only, voila three day later the drone is on its way back to me and for a third of the alternative price. Thank you for indulging my questions and the timely repair.

  • Willem Coetsee

    Like the professional way these guys dealt with my queries. They sure know how to up-sell too! Always buy something extra for the kit!! Definitely recommended for all your drone requirements!!

  • Voll Afrika

    Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!

  • Synaps3

    Excellent service! These guys are on the spot when you need anything.

  • Gavin Jaime Fouché

    Great online store, I ordered my drone on Monday and received it today (Wednesday) in the DSV locker (in Gauteng). Great shipping time, good service on Facebook messages (the website online support system isn't great). Happy customer.

  • Hendrik Groenewald

    Dylan and staff, so friendly and easy to talk to. Answer immediately and or quick response time on questions raised. Delivery was quick on items ordered. At first I was skeptic, but I enjoyed the outcome of my business with Dylan and team and I'm very positive about doing business again with them. TX Dylan and Team!

  • Jim Dowe

    I needed a replacement drone - other lost in accident. Could't decide on specific model but after speaking to Dylan @ Droneworld Cape Town, he made it so easy. I was so happy with the deal I was offered and for the prompt service and delivery of the drone. Well worth a phone call to Dylan to purchase a drone. THANKS Dylan

  • Kevin Meiklejohn

    Just had the most satisfying experience with my purchase from DroneWorld. Not only was the point of sale from Dylan top notch, but his after sale service even better after some small items was missing on delivery. Thank you Droneworls and Dylan for your excellent service.

  • Voll Afrika

    Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!

  • Diederik Kotze

    Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.

  • Sean Todd

    Brilliant service from Dylan in sales.. Had a question or two on the phone about a RONIN S and he said he would call me back which he did within 5 minutes.. Popped in this morning to purchase one.. well done great service

  • Michael Hartmann

    The DJI specialists in CPT, excellent, friendly service

  • Synaps3

    Excellent service! These guys are on the spot when you need anything.

  • Renier Jordaan

    Brandon offered the perfect solution to my problem after the "untimely" demise of my P3 Pro. He orchestrated a search and found a used unit to replace my old one enabling me to continue using the accessories I have. Thanks Brandon

  • Thulani Cindi

    I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.

  • jon monsoon

    Pleasantly surprised by the awesome customer service (from initial phone call to collection of the product I purchased). Sales guys demonstrate actual, useful knowledge about their products and even though an item in the bundle I purchased was out of stock at the time, they kept to their promise and couriered the item to me as soon as the stock arrived. Unbeatable prices makes shopping here a win.

  • Unaswi Mothuti

    I ordered a drone at around 11am on a Thursday. They said 3-4 days delivery. I got the drone by 10am the next day, less than 24 hours. You guys made my Friday Thank you.

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