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SHIPPING POLICY

Droneworld Delivery Options

*The below time frames are our average delivery times.

Free Delivery Option for orders over R2,000. 

Courier Door to Door Economy R150 – 3-4 business days

If you have placed your order before 1.30pm and payment is reflecting in our account, we will pack your order and dispatch within the same day. The parcels will then arrive at your chosen location within 3-4 working days.*

If you have placed your order after 1.30pm and payment is reflecting in our account, we will pack your order and dispatch the next afternoon. You can then expect your order 3-4 working days thereafter.*

Courier Door To Door Express R200 –2-3 business days

If you have placed your order before 1.30pm and payment is reflecting in our account, and you have selected the Express option we will pack your order and it will be delivered within 3days.* Should your order be placed after 1.30pm or payment has not cleared by 1.30pm and you have selected the Express option your order will reach you the day after.

Please bear in mind that the days specified are business days and do not include weekends or public holidays.

Regional Areas (locations outside of major cities and metropolises)

If you have placed your order before 1.30pm and payment is reflecting in our account, we will pack your order and dispatch them within the same day. The parcel will then arrive at your chosen location within 5 working days*.

If you have placed your order after 1.30pm and payment is reflecting in our account, we will pack your order and dispatch the next day. The parcel will then arrive at your chosen location within 5 working days thereafter*.

Remote Areas (areas located in an isolated location, far from major cities or towns)

Couriers tend to visit remote areas on particular days of the week so once your order is confirmed we’ll dispatch and it can take anywhere between 3-7 working days.

You can also choose to collect your order from our distribution centre in Johannesburg.

COLLECT IN JOHANNESBURG (FREE)

COLLECTION IN JHB BETWEEN 2PM AND 5PM ONLY.  Please contact sales agent to make arrangements.

PO Box Addresses will not be allowed for shipping addresses.

Please note that couriers do not deliver over weekends. 

EFT payments from Standard bank never clear on the same day and will therefore be excluded from the Next Day delivery option.

 

  • Voll Afrika

    Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!

  • Jano Barnard

    Great service received so far from DroneWorld when buying parts such as drone batteries from them. They also have a large range of products, so I'll definitely be making use of them again soon.

  • Martin Prinsloo

    DroneWorld offered excellent advice and after sales support on products. Online chat worked great with very quick response times. Great assistance on getting my delivery to me the quickest way possible. Great job! Highly recommended!

  • Otto Whitehead

    Amazing customer service

  • Dylan Van jaarsveld

    Awesome experience

  • Garreth Grosch

    Great service. Ashley was professional and efficient. Will definitely recommend this to fellow Pilots.

  • Unaswi Mothuti

    I ordered a drone at around 11am on a Thursday. They said 3-4 days delivery. I got the drone by 10am the next day, less than 24 hours. You guys made my Friday Thank you.

  • Andre strydom

    Very happy with drone and service

  • Amy Haddon

    We required a new drone urgently and contacted Droneworld. Not knowing much about drones, they managed to answer our questions quickly and detailed. We then needed the drone couriered to us in a hurry and they successfully got it to us quicker than we even anticipated. We are very happy with their service, thank you Dylan for all the help.

  • Jenny Osullivan

    I just want to say huge shout out to Dylan in Sales he was amazing online chat helped me to purchase a Mavic 2 Zoom I am from zim and Dylan awesome service thanks so so much very happy with purchase

  • jon monsoon

    Pleasantly surprised by the awesome customer service (from initial phone call to collection of the product I purchased). Sales guys demonstrate actual, useful knowledge about their products and even though an item in the bundle I purchased was out of stock at the time, they kept to their promise and couriered the item to me as soon as the stock arrived. Unbeatable prices makes shopping here a win.

  • Dick Peters

    I came from Swakopmund all the way to get my drone fixed, Mike Thornhill assisted me and managed to repair my drone THE SAME DAY because of the distance issue, he gave me constant feedback and super service, the price I payed was also very fair and reasonable, thank you Drone World for assisting me and putting me back in the air!!!

  • Nic van Rensburg

    Thanx Guys for your prompt and friendly service...

  • Derek Crots

    Stunning Company and serves I received from them many times over.

  • Shilo Nel

    Awesome service and very fast delivery. Thank you guys for everything awesome

  • Jim Dowe

    I needed a replacement drone - other lost in accident. Could't decide on specific model but after speaking to Dylan @ Droneworld Cape Town, he made it so easy. I was so happy with the deal I was offered and for the prompt service and delivery of the drone. Well worth a phone call to Dylan to purchase a drone. THANKS Dylan

  • Anton Henning

    To all the repair staff at DroneWorld... in particular Ashley... thank you for the amazing service that I have received on the repair of my RC unit. It was fast and the unit is working 100%... was working with it for 3 days after that and not one problem. I can safely recommend DroneWord and there repair staff, your drone is in good hands.

  • Thulani Cindi

    I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.

  • Craigen Clough

    I would like to thank Droneworld for their great customer service!! Ashely was their representative and he was amazing and replied to my emails in no time at all. Issue was resolved without a hitch.. Thanks guys!

  • Justin Campos

    Dylan from DroneWorld sales in Cape Town was amazing! So efficient, friendly, knowledgeable and overall a fantastic experience. Great coffee to add to the experience. Thanks DroneWorld!

  • Alexander John Vipond

    I have been battling with my Mavic Pro for the last couple of months was getting very frustrated. Bought one of the first ones when they were launched. Drove from Plett to CT and was met by Ashley. What can I say, Ashley (Droneworld) went way and behond to repair my Drone. Thank you guys very much. Excellent Excellent Excellent

  • Cassim Mathir

    Placed a online order for a DJI Mavic 2 pro and I'm based in Jhb. When the drone arrived I had problems with the remote controller not charging. When I called the customer care line Natasha took the call and assured me I don't have to worry at all, if there is a problem the unit it will be taken care of. Brian who assisted me with my purchase arrange to have the drone uplifted at no extra charge to myself. A brand new unit was then sent out to me. Besides having the best deals and lowest prices would definitely recommend Droneworld for the best after sales service. A big thank you to Brian, Natasha and Ashley for going the extra mile to assist a me......... and all of this was during lockdown when everyone was not in the office and working from home.

  • Willem Coetsee

    Like the professional way these guys dealt with my queries. They sure know how to up-sell too! Always buy something extra for the kit!! Definitely recommended for all your drone requirements!!

  • Thulani Cindi

    I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.

  • Johan van Rensburg

    Thanks so much drone world. I ordered my drone in lock down and was never expecting it to arrive soon but Natasha was a star and helped me and kept me updated to the last day when my drone arrived and a day early was a nice surprise. Thanks Drone world

  • Martin Koorsen

    Great service

  • Elle PhotoSA

    Great Sales service from Dylan Tunmar

  • Colin Broad

    Fast, Friendly and efficient service. Very happy. Worldwide covid restrictions delayed stock delivery but, once it arrived my DJI Mavic Mini battery was delivered at lightning speed. Thanks Droneworld.

  • Heinrich Veldsman

    I bought a secondhand DJI Mavic Pro from Droneworld (Brian) and even though there was a slight hiccup; they didn't make their mistake my issue. I received good service from Brain and received my drone 2 days after payment. Even though the drone might be secondhand they still include a 6 month warranty. I will definitely recommend Droneworld to new and experienced pilots.

  • Michael Hartmann

    The DJI specialists in CPT, excellent, friendly service

  • Elbey - Wayne

    Thank you for the good service, new toy arrived, time to play...

  • Daniel Veretnik

    I've bought several drones and accessories from Droneworld the past year and a half. I am really happy with the service. I always deal with a guy by the name of Dylan and he always helps me out with any questions I have. Well done Drone World and Dylan!

  • Amy Rossouw

    Very helpfull

  • Colin chapple

    I tragically crashed my P4Pro into a wind turbine, tried various parties here in Joburg to get it fixed and also tried the UK, all to no avail,. They all wanted to do a complete swop of the camera and gimble for the cost of a refurbished drone!. Contacted Drone World, dropped it off with the staff there who were extremely helpful and confirmed that they could replace the broken, components only, voila three day later the drone is on its way back to me and for a third of the alternative price. Thank you for indulging my questions and the timely repair.

  • Reinhardt Ras

    Prices are reasonable. Stock is sometimes an issue, but overall I would say that you get very good service. They repaired my Spark when it crashed and they did a very good job. Keep up the good work!

  • Sean Hall

    Very fast and efficient.

  • Manon J

    Really fantastic customer service. Super impressed, well done!

  • Alfonso Abril

    Very nice service, the contact, information and transparency have been great. The drone arrived to Johannesburg in only 1 day. 100% recommended.

  • Craig Pidduck

    Awesome service from dylan! Thanks for the great help and assistance with a crashed drone and new P4!

  • Eugene Quintus Neethling

    Well...what can I say. Bought 2 drones from Drone world already and the service was excellent every time. My drones where ready when i got there and everything was been shown to me how it works etc. Will buy from them anytime. Phantom 3 and Inspire 1 V2.0. Best of times in my life

  • Mark Becker

    great service, great drones, 3 drones purchased so far from DroneWorld and I am still very happy!

  • Sean Todd

    Brilliant service from Dylan in sales.. Had a question or two on the phone about a RONIN S and he said he would call me back which he did within 5 minutes.. Popped in this morning to purchase one.. well done great service

  • Chaital Jinabhai

    I got the drone well in time, as i bought it for my sons birthday. DroneWorld updated me regularly and guaranteed that i would have it before his bday. I got it! My son was super happy. Excellent service!!!

  • Grant B

    Have everything you need for dji, friendly and helpful advice

  • Stephan Baron

    Drone World thanks for the help, Mike T you were awesome man big help! Can get back to shooting!

  • Diederik Kotze

    Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.

  • Yousuf Asmal

    Good support. Answered any questions I had. Delivered product on time and packaged neatly.

  • Gavin Jaime Fouché

    Great online store, I ordered my drone on Monday and received it today (Wednesday) in the DSV locker (in Gauteng). Great shipping time, good service on Facebook messages (the website online support system isn't great). Happy customer.

  • IHadToGo

    Thanks to drone world, purchase was easy, quick and the assistance was spot on and very helpful.

  • Derick van Eeden

    Purchased several items that were on backorder. Quick response to my progress checks. I was offered a partial shipment, due to a delay of 1 item from supplier. Received a tracking #, once shipped. Happy customer! :-)

  • Alex Lineker

    Such fantastic people, not only great service and products they also advised me on what would be my best drone. Almost ready to get me next one from them. Fast safe delivery too !

  • Cam_J Walk

    Dylan provided us with all the information required to be confident in our decision. Thank you for the assistance and great service.

  • Pierre Van Staden

    AWESOME company, placed an order online and was sent the following day to JHB. The courier companies was slow with delivery, but got my order just in time. In all, Droneworld definitely has my support. Thanks alot for everything!!! The lady who helped was Natasha. HAPPY FLYING!!!!

  • Jayde Pass

    Great sales service, Bought myself a Tello dji Drone, quick delivery and and cheapest offerings on drones on the market.

  • Dian Jacobs

    I sent my drone in for a repair and everything went smooth. Never felt uncomfortable with sending the drone away. Even though the pandemic struck while my drone was there, the service was not delayed. They are the best in the Cape Town area by far.

  • Sean Nel

    I went directly to Droneworld because of bad TakeAlot Experiences, and was mildly surprised that as a standard, they have next day delivery if you are early enough and the pricing was better! I was doing an online purchase which I couldn't complete because of a software bug surrounding my delivery address. Live Chat got me connected to Ashley that created an invoice for me on the fly as well as a link for online payment and boom. All sorted. Products delivered on time, neatly packaged and undamaged boxes. Happy as a clam. 😊

  • Vaughan Wood

    Highly efficient team under Ashleigh's strict supervision.The driving force behind Droneworld who goes the extra mile for her customers.

  • Esther Kuerten

    Great advise and a good deal!

  • Steve Rose

    Excellent customer service from Dylan and his team. Spent days and days emailing back and forth asking technical and general questions but they remained patient and assisted me with the selection of the correct drone for my needs and the accessories to complement what I intend to use the drone for. Also, next day shipping, awesome! Thanks again - Steve

  • Jason Chabalala

    being new to both drones and online (relatively new to onlie) purchases, this was a pleasant experience doing business with Droneworld, prompt and on time delivery.

  • Kevin Meiklejohn

    Just had the most satisfying experience with my purchase from DroneWorld. Not only was the point of sale from Dylan top notch, but his after sale service even better after some small items was missing on delivery. Thank you Droneworls and Dylan for your excellent service.

  • Hendrik Groenewald

    Dylan and staff, so friendly and easy to talk to. Answer immediately and or quick response time on questions raised. Delivery was quick on items ordered. At first I was skeptic, but I enjoyed the outcome of my business with Dylan and team and I'm very positive about doing business again with them. TX Dylan and Team!

  • Howie Sommerfeld

    Great experience when purchasing my drone from them!

  • Synaps3

    Excellent service! These guys are on the spot when you need anything.

  • Ricky Want

    Brian was awesome, very quick service and helped make sure I got what I needed for the right price

  • Justin Govender

    I purchased a Phantom 3 pro drone from Droneworld, this was my second drone (the first one came to an unfortunate end haha). After insurance paid out for the replacement I was able to get this one from Droneworld. The process was so smooth and helpful. Before even purchasing Droneworld provided me with a replacement quotation so that I could show the insurance company the value and once ordered the delivery showed up promptly within a few days. Even before I made the commitment to buy I got a call from their sales team checking in on how my insurance claim was going and anything else they could to help. Great service, great product! Always happy to recommend them

  • Jay-Mark Horn

    Excellent service, and great prices! Wouldn't buy a drone elsewhere

  • Ivan Carolus

    Friendly, courteous staff. Just wish they could have some signage from Main Road because it is challenging for first time visitors.

  • Dinesh Mooloo

    Excellent, professional and informative service from Dylan and the team at Drone world.

  • Hilton Fowkes

    Gave me a lot of time and advice the Brian.

  • Willem Coetsee

    Like the professional way these guys dealt with my queries. They sure know how to up-sell too! Always buy something extra for the kit!! Definitely recommended for all your drone requirements!!

  • Amy Rossouw

    Very helpful

  • Ray Johnson

    Good customer communications. The sales rep Brian went the extra mile more. Thanks for the good experience!

  • Synaps3

    Excellent service! These guys are on the spot when you need anything.

  • Skye Booysen

    I am Tanith Hobkirk. Brandon assisted me in purchasing a combo set for my husband, and gave the most friendliest service as well as advice. Even gave me a better deal than what we expected! Great service, great personality and great knowledge!! well done!

  • Diederik Kotze

    Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.

  • Prahish Singh

    Thank you to the team at Drone World for the awesome service during my purchase. Great service !!!

  • Ross Kent Photography

    Many thanks for the service with all my DJI products it is such a pleasure to work with you guys - always helpful, knowledgeable and understand my business needs - sometime even better than my self. Sorry my doggie wanted to be in the picture as well (didn't buy her from Droneworld :) :) :) )

  • TK

    Thanks to Brian and Dylan to a great they are great and always ready to help. Thanks for the great service gents. I am still enjoying the DJI Mavic Pro and has been a great asset.

  • Edwin Naicker

    My Initial experience with Droneworld was satisfactory, once Liesel understood my customer need, the level of service increased drastically, she has provided Stellar service and the communications skills was STELLAR. Will always purchase from Droneworld. Well done.

  • Voll Afrika

    Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!

  • Sean Paterson

    One of my favorite places to go for all things drone related. Very helpful and friendly staff.

  • Renier Jordaan

    Brandon offered the perfect solution to my problem after the "untimely" demise of my P3 Pro. He orchestrated a search and found a used unit to replace my old one enabling me to continue using the accessories I have. Thanks Brandon

  • Tania Steffens

    Just received my first purchase from DroneWorld today after placing my order yesterday. What a pleasure to do business with them. I ordered a case for my few months old Dji Mavic 2 Pro, and I'm very pleased and happy with the quality of the product. Thank you for including a free remote control sunhood into the package. I will make good use of it. I'm definitely buying all my drone gear from them in the future with confidence and reassurance that I'll be getting the best service and products.

  • Larry Gordge

    Thanks to Brian Cassiem and the Drone World Team for a faultless online shopping and superfast delivery experience. I am super impressed!!

  • Tauriq Ajam

    Always knowledgable and great staff and great prices! Got an Osmo Action with accessories and Im loving it!

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Collection Criteria

When collecting at our JHB Warehouse, please note the following:
  • You may collect within 2hrs after payment is processed online.
  • Collect within 24-48 hrs to avoid a possible R200 p/d holding fee.
  • For security reasons and safety, you will receive an email with the collection address after order is processed online.
  • Please note the Sandton warehouse is for collections only, not a sales counter.
  • Please bring along your order number and ID/Drivers license that matches the name on the order.
  • If the order is in a company name please bring a letter on company letterhead confirming who is collecting and their ID number.
  • If you are unable to collect personally and wish to send someone else/courier company to collect on your behalf please contact our Sandton warehouse to make alternative arrangements.
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payflex

How to use Payflex for orders over R20,000

  • Apply with Payflex via our check out page
  • Payflex takes 5-10 minutes for Credit approval
  • You will receive a spending allowance which is capped at R20 000.
    This does not mean you will receive the full R20 000. It will depend on your credit.
  • You will receive a unique profile to use to pay via Payflex.
  • You are liable for the balance of the product, to be paid using one of our other payment methods eg. Payfast, Ozow etc.
  • You are required to pay the balance upfront for the order to be accepted.
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Sorry, we just sold the last one.

To make up for it we are offering this exclusive deal to upgrade to the new Proscenic 2022 model.

What's new for the 2022 PROSCENIC M8 PRO:

  • 2.0 self-emptying station - a significant improvement over the previous model
  • App and voice control
  • Remote control included
  • Selectable cleaning modes and adjustable suction power
  • Proscenic Unique Cleaning Pattern
  • HEPA filter
  • 3000pa suction power
  • Absolutely brilliant with pesky pet hair
  • If the battery becomes low during cleaning, the robot vacuum mop returns to its charging station and recharges itself.
  • If mopping mode is selected, the robot vacuum cleaner with mop automatically detects and avoids rugs that are lying around.
  • The floor cleaning by the M8pro is done in systematic paths
  • Anti-drop sensors
  • Smart Cleaning & mapping
Proscenic M8 Pro
Proscenic M8 Pro
R8495
Regular Price R14,995