SHIPPING POLICY

YOUR SHIPPING OPTIONS

Standard Delivery Options

*The below time frames are our average delivery times.

Main Cities

Standard Shipping (Free) for orders over R2000

If you have placed your order before 2pm and payment is reflecting in our account, we will pack your order and dispatch within the same day. The parcels will then arrive at your chosen location within 2-4 working days.

If you have placed your order after 2pm and payment is reflecting in our account, we will pack your order and dispatch the next afternoon. You can then expect your order 2-4 working days thereafter.

Next Day Express

If you have placed your order before 2pm and payment is reflecting in our account, and you have selected the Next Day Express option we will pack your order and it will be delivered the next day. Should your order be placed after 2pm or payment has not cleared by 2pm and you have selected the Next Day Express option your order will reach you the day after.

Please bear in mind that the days specified are business days and do not include weekends, if you therefore order before 2pm on a Friday or your payment has cleared by 2pm and you have selected the Next Day Express option your order will only be delivered the following Monday.

Regional Areas(locations outside of major cities and metropolises)

If you have placed your order before 2pm and payment is reflecting in our account, we will pack your order and dispatch them within the same day. The parcel will then arrive at your chosen location within 5 working days.

If you have placed your order after 2pm and payment is reflecting in our account, we will pack your order and dispatch the next day. The parcel will then arrive at your chosen location within 5 working days thereafter.

Remote Areas(areas located in an isolated location, far from major cities or towns)

Couriers tend to visit remote areas on particular days of the week so once your order is confirmed we’ll dispatch and it can take anywhere between 3-7 working days.
You can also choose to collect your order from either of your distribution centres in Johannesburg or Cape Town.


COLLECT IN CAPE TOWN OR JOHANNESBURG (FREE)

You can also choose to collect your order from either of your distribution centres in Johannesburg or Cape Town.

CAPE TOWN

4th Floor The Equinox Building

154 Regent Road

Sea Point

JOHANNESBURG

Parcel Ninja

49 Galaxy Avenue

Linbro Office Park

Gauteng

COLLECTION AT PARCEL NINJA BEFORE 2PM ONLY