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TERMS AND CONDITIONS

Welcome to Droneworld, your ultimate destination for the latest and greatest in consumer electronics! Here, you’ll find an extensive selection of cutting-edge products, including DJI industrial and thermal drones, advanced robotic vacuum cleaners, and immersive virtual reality headsets.

At Droneworld, we are dedicated to providing you with top-quality products and exceptional customer service. We believe in the power of innovation and are constantly on the lookout for the newest and most innovative products to add to our line-up.

Thank you for choosing Droneworld as your go-to source for all things consumer electronics. We are confident that you will find exactly what you’re looking for and can’t wait to help you find the perfect products to meet your needs. Shop with us today and experience the Droneworld difference!

TERMS AND CONDITIONS:

Droneworld Exclusive Crash Protection Plan Terms and Conditions:

Eligibility:

Covers all new and refurbished DJI drones, irrespective of the purchase location. Drones not bought from our store are also eligible, as long as all terms and conditions are met.

For DroneShield Crash Protection Plan: 

A minimum of 2 hours of flight time on the drone is required for eligibility for Drone Shield. Flight logs must be provided for claims as well as video of the crash taking place and only the official DJI app is allowed for flight records.

For Dark Sky Pro Crash Protection Plan:

Applicable for enterprise drones only, flying in the dark with thermal cameras (at night). A minimum of 4 hours of flight time on the drone is required for eligibility, including 2 hours flown in darkness (at least 1 hour after sunset and 1 hour before sunrise), and video of the crash taking place.

Coverage:

Offers coverage equal to your drone’s market price for repair services during the 12-month validity period. Unlimited repairs, as long as the coverage amount isn’t exceeded.

If a replacement drone is provided, we will retain the damaged drone.

Exclusions:

  • Lost or partially lost aircraft, gimbal, or camera.
  • Stolen, forgotten, or abandoned products.
  • Negligence and Mishandling while not in flight.
  • Damage due to inappropriate or illegal flight conditions, including pilot negligence.
  • Remote controller,
  • liquid damage, abrasions, or shell damage not affecting performance.
  • Losses caused directly or indirectly by force majeure.
  • Repairs outside the validity period or by non-official DJI repair centres.
  • Unauthorized modifications or use of incompatible batteries and chargers.
  • Poor light conditions, sport mode
  • flying on/with someone else’s account.

Claim Process:

Submit your claim by completing our Crash Protection claim form available on our website. You will need to send your Drone to us via Couriers (including the aircraft, gimbal, propellers, and all batteries). Please Do Not return the remote controller.

To file a claim, please click here –  “Claim Form” and “Replacement Process”.

Replacement Process

If damage occurs, contact Droneworld Crash Protection via the repairs support team at repairs@droneworldsa.co.za
We will organize a collection for your product (including the aircraft, gimble, propellers, and all battery). Please Do Not return the remote controller.

Termination:

Crash Protection will be terminated without notice in the following situations:

The service has expired.

Your DJI product was repaired by a non-official DJI repair Centre.

If the customer has been found to have broken a product on purpose, the service will be terminated automatically.

Validity Period:

Crash Protection is valid for 12 months from the date of purchase and will automatically terminate once the repair cost equals the market value of the aircraft.

Unlimited Repairs:

There is no limit to the number of times your aircraft can be repaired, provided the coverage amount is not exceeded.

We hold no liability whatsoever for any injury to or death of any person or damage to any property however caused, even arising from the negligence of any degree.

Please Note: DarkSky Pro Crash Protection Covers Night-time flying and is only applicable for Enterprise Series Drones

Droneworld holds no liability whatsoever for any injury to or death of any person or damage to any property however caused even arising from the negligence of any degree.

DJI Warranty:

DJI Drones and Batteries carry a 12-month warranty from the date the drone is registered. DJI’s Cameras and gimbal all carry a 6-month warranty.  Products in the Osmo range like Osmo Pocket, Osmo Mobile, Osmo Action, etc carry a 6-month DJI Warranty.

DJI will not warranty any drones used with 3rd party applications. Only DJI apps must be used as information from the app will be required for a warranty claim.

For warranty claims, the invoice needs to be in the name of the Drone Owner.

All products must be paid for in full before placing a warranty claim.

If you bought your product from a DJI-authorized dealer, we would recommend that you contact them first regarding technical support issues. Should you need further technical support assistance we are here for you!

Drone 7-day Return Policy:

  1. If you’re unhappy with a drone purchase, return it within 7 days.
  2. The drone must be in its original packaging and in the same condition as was received.
  3. Customers are responsible for shipping fees.
  4. Customers may return a drone product for online credit only.

 

 Robotic Vacuums – 12 Months National Warranty:

  1. Full 12 months Warranty.
  2. Covers both labor and spare parts.
  3. You will need to ship the unit to us and we will ship it back to you once the repair is completed.

Droneworld guarantees that subject to the following conditions, refund and exchange can be requested within the rules of the Consumer Protection Act (CPA) of South Africa:

Exchange can be requested under one of the following conditions:

  1. Product has sustained damage in transit, which was found when unpacked and checked with the presence of the courier.
  2. Misrepresentation of the product purchased based on the original description of the product.
  3. Manufacturing defect(s).

Refund can be requested under one of the following conditions:

  1. Manufacturing defect of the product was found within 7 working days since receipt.
  2. Product has been exchanged once but still has a manufacturing defect.
  3. Product was received 5 working days past the guaranteed delivery date due to external factors.

Refund and/or Exchange will not be honored under any one of the following conditions:

  1. Customer did not immediately report damage sustained in transit of the product.
  2. Refund or exchange is requested after 7 working days (the actual date may vary according to local laws and regulations) of purchase (since the actual date the product was received).
  3. Product sent in for refund or exchange, not including all original accessories, attachments, and packaging, or with damage on any part of the product.
  4. Legal proof-of-purchase or receipts are unable to be provided or have been forged or tampered with.
  5. Product held no manufacturing defects after testing made by Technical Support.
  6. Crash or burning caused by non-manufacturing defects, as well as any damage caused by unauthorized modification, entry of foreign body (water, oil, sand, etc.), improper installation, or operation.
  7. Labels, Serial Numbers, waterproof marks, false proof marks, etc. show signs of tampering or altering.
  8. Damage caused by external factors, including but not limited to fire, flood, high wind strength, and lightning strikes. Payments are made for Pre-Ordered Items or deposits to secure products unless the manufacturer fails to deliver or stop producing the paid for
  9. Payments made for Pre-Ordered Items or deposits to secure products unless the manufacturer fails to deliver or stops producing the paid-for product.

Collection Policy:

Are you Late on a collection of your goods? Don’t stress we’ve got you covered for 24-48 hours, after that, you’ll be charged R200 per day to keep your goods safe until you are ready to collect them.

Events beyond our reasonable control:

  1. We shall take all reasonable efforts to accurately reflect the images, description, availability, purchase price, and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website, we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.
  2. Droneworld CC shall not be bound by any incorrect information regarding our products displayed on any third-party websites. Droneworld CC will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.

Pricing and Availability:

All prices are quoted in Rand (ZAR) and are inclusive of VAT unless otherwise specified. All item prices are exclusive of delivery charges. We list availability information for products sold on the website, including on each product information page. We cannot be more specific about availability than what is stated on the site. Dates are not guaranteed and should not be relied upon. As we process your order, we will inform you by email if any products are subsequently found to be unavailable.

Despite our best efforts, a small number of the products on the website may be miss-priced. If a product’s correct price is lower than our stated price, we will charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will, at our discretion, not honour the stated price and charge the correct price. We will contact you for instructions before shipping the products or cancel your order and notify you of such cancellation. Should the product show a zero balance, it would likely be a system error and we will charge the full correct retail price of that specific item.

At certain times and under specific conditions we reserve the right to pre-register certain products.

Price Matching:

We will match any price worldwide provided the deal composition is exactly the same, the company ships to SA, is an authorized DJI dealer, and also has a stock of the product.

The deal must include import duties value-added tax and transport costs.

Price Matching with Robotic Vacuums and Electrical Scooter Deals needs to be the same Brand and Model as ours advertised.

Does not include Smart Home products.

Miscellaneous:

  1. Refund Time Frame – For local credit card/debit card and PayPal, refunds can take up to 10 business days after the product is received. For international credit cards, Visa or MasterCard, the refund can take up to 7 to 14 business days.
  2. Refunds will carry a minimum handling fee of R500.00 or 10% of the invoice price, whichever is the greater of the two if there is no valid reason for the refund based on the CPA rules.
  3. Pre-order cancellations will carry a minimum administrative fee of 5% of the invoice price.
  4. For exchanges, only the defective parts will be replaced.
  5. Goods will be assessed on arrival, please also make sure that any items sent to our offices are packaged properly and safely for transit to our offices.
  6. If you have requested that Droneworld does a drone ‘set-up’ for you, please note that this may delay your dispatch time or day.

 

 

  • Tauriq Ajam

    Always knowledgable and great staff and great prices! Got an Osmo Action with accessories and Im loving it!

  • Voll Afrika

    Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!

  • Martin Prinsloo

    DroneWorld offered excellent advice and after sales support on products. Online chat worked great with very quick response times. Great assistance on getting my delivery to me the quickest way possible. Great job! Highly recommended!

  • Jayde Pass

    Great sales service, Bought myself a Tello dji Drone, quick delivery and and cheapest offerings on drones on the market.

  • Colin chapple

    I tragically crashed my P4Pro into a wind turbine, tried various parties here in Joburg to get it fixed and also tried the UK, all to no avail,. They all wanted to do a complete swop of the camera and gimble for the cost of a refurbished drone!. Contacted Drone World, dropped it off with the staff there who were extremely helpful and confirmed that they could replace the broken, components only, voila three day later the drone is on its way back to me and for a third of the alternative price. Thank you for indulging my questions and the timely repair.

  • Kevin Meiklejohn

    Just had the most satisfying experience with my purchase from DroneWorld. Not only was the point of sale from Dylan top notch, but his after sale service even better after some small items was missing on delivery. Thank you Droneworls and Dylan for your excellent service.

  • Michael Hartmann

    The DJI specialists in CPT, excellent, friendly service

  • Renier Jordaan

    Brandon offered the perfect solution to my problem after the "untimely" demise of my P3 Pro. He orchestrated a search and found a used unit to replace my old one enabling me to continue using the accessories I have. Thanks Brandon

  • Steve Rose

    Excellent customer service from Dylan and his team. Spent days and days emailing back and forth asking technical and general questions but they remained patient and assisted me with the selection of the correct drone for my needs and the accessories to complement what I intend to use the drone for. Also, next day shipping, awesome! Thanks again - Steve

  • Mark Becker

    great service, great drones, 3 drones purchased so far from DroneWorld and I am still very happy!

  • Chaital Jinabhai

    I got the drone well in time, as i bought it for my sons birthday. DroneWorld updated me regularly and guaranteed that i would have it before his bday. I got it! My son was super happy. Excellent service!!!

  • Amy Rossouw

    Very helpful

  • Jay-Mark Horn

    Excellent service, and great prices! Wouldn't buy a drone elsewhere

  • Esther Kuerten

    Great advise and a good deal!

  • Hendrik Groenewald

    Dylan and staff, so friendly and easy to talk to. Answer immediately and or quick response time on questions raised. Delivery was quick on items ordered. At first I was skeptic, but I enjoyed the outcome of my business with Dylan and team and I'm very positive about doing business again with them. TX Dylan and Team!

  • Thulani Cindi

    I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.

  • Justin Govender

    I purchased a Phantom 3 pro drone from Droneworld, this was my second drone (the first one came to an unfortunate end haha). After insurance paid out for the replacement I was able to get this one from Droneworld. The process was so smooth and helpful. Before even purchasing Droneworld provided me with a replacement quotation so that I could show the insurance company the value and once ordered the delivery showed up promptly within a few days. Even before I made the commitment to buy I got a call from their sales team checking in on how my insurance claim was going and anything else they could to help. Great service, great product! Always happy to recommend them

  • Heinrich Veldsman

    I bought a secondhand DJI Mavic Pro from Droneworld (Brian) and even though there was a slight hiccup; they didn't make their mistake my issue. I received good service from Brain and received my drone 2 days after payment. Even though the drone might be secondhand they still include a 6 month warranty. I will definitely recommend Droneworld to new and experienced pilots.

  • Jano Barnard

    Great service received so far from DroneWorld when buying parts such as drone batteries from them. They also have a large range of products, so I'll definitely be making use of them again soon.

  • Derek Crots

    Stunning Company and serves I received from them many times over.

  • Sean Paterson

    One of my favorite places to go for all things drone related. Very helpful and friendly staff.

  • Nic van Rensburg

    Thanx Guys for your prompt and friendly service...

  • Elbey - Wayne

    Thank you for the good service, new toy arrived, time to play...

  • Johan van Rensburg

    Thanks so much drone world. I ordered my drone in lock down and was never expecting it to arrive soon but Natasha was a star and helped me and kept me updated to the last day when my drone arrived and a day early was a nice surprise. Thanks Drone world

  • Andre strydom

    Very happy with drone and service

  • Unaswi Mothuti

    I ordered a drone at around 11am on a Thursday. They said 3-4 days delivery. I got the drone by 10am the next day, less than 24 hours. You guys made my Friday Thank you.

  • Jim Dowe

    I needed a replacement drone - other lost in accident. Could't decide on specific model but after speaking to Dylan @ Droneworld Cape Town, he made it so easy. I was so happy with the deal I was offered and for the prompt service and delivery of the drone. Well worth a phone call to Dylan to purchase a drone. THANKS Dylan

  • Sean Todd

    Brilliant service from Dylan in sales.. Had a question or two on the phone about a RONIN S and he said he would call me back which he did within 5 minutes.. Popped in this morning to purchase one.. well done great service

  • Ross Kent Photography

    Many thanks for the service with all my DJI products it is such a pleasure to work with you guys - always helpful, knowledgeable and understand my business needs - sometime even better than my self. Sorry my doggie wanted to be in the picture as well (didn't buy her from Droneworld :) :) :) )

  • Synaps3

    Excellent service! These guys are on the spot when you need anything.

  • Ivan Carolus

    Friendly, courteous staff. Just wish they could have some signage from Main Road because it is challenging for first time visitors.

  • jon monsoon

    Pleasantly surprised by the awesome customer service (from initial phone call to collection of the product I purchased). Sales guys demonstrate actual, useful knowledge about their products and even though an item in the bundle I purchased was out of stock at the time, they kept to their promise and couriered the item to me as soon as the stock arrived. Unbeatable prices makes shopping here a win.

  • Reinhardt Ras

    Prices are reasonable. Stock is sometimes an issue, but overall I would say that you get very good service. They repaired my Spark when it crashed and they did a very good job. Keep up the good work!

  • Edwin Naicker

    My Initial experience with Droneworld was satisfactory, once Liesel understood my customer need, the level of service increased drastically, she has provided Stellar service and the communications skills was STELLAR. Will always purchase from Droneworld. Well done.

  • Alexander John Vipond

    I have been battling with my Mavic Pro for the last couple of months was getting very frustrated. Bought one of the first ones when they were launched. Drove from Plett to CT and was met by Ashley. What can I say, Ashley (Droneworld) went way and behond to repair my Drone. Thank you guys very much. Excellent Excellent Excellent

  • Sean Hall

    Very fast and efficient.

  • Craigen Clough

    I would like to thank Droneworld for their great customer service!! Ashely was their representative and he was amazing and replied to my emails in no time at all. Issue was resolved without a hitch.. Thanks guys!

  • Jenny Osullivan

    I just want to say huge shout out to Dylan in Sales he was amazing online chat helped me to purchase a Mavic 2 Zoom I am from zim and Dylan awesome service thanks so so much very happy with purchase

  • Daniel Veretnik

    I've bought several drones and accessories from Droneworld the past year and a half. I am really happy with the service. I always deal with a guy by the name of Dylan and he always helps me out with any questions I have. Well done Drone World and Dylan!

  • Willem Coetsee

    Like the professional way these guys dealt with my queries. They sure know how to up-sell too! Always buy something extra for the kit!! Definitely recommended for all your drone requirements!!

  • Ray Johnson

    Good customer communications. The sales rep Brian went the extra mile more. Thanks for the good experience!

  • Prahish Singh

    Thank you to the team at Drone World for the awesome service during my purchase. Great service !!!

  • Eugene Quintus Neethling

    Well...what can I say. Bought 2 drones from Drone world already and the service was excellent every time. My drones where ready when i got there and everything was been shown to me how it works etc. Will buy from them anytime. Phantom 3 and Inspire 1 V2.0. Best of times in my life

  • Anton Henning

    To all the repair staff at DroneWorld... in particular Ashley... thank you for the amazing service that I have received on the repair of my RC unit. It was fast and the unit is working 100%... was working with it for 3 days after that and not one problem. I can safely recommend DroneWord and there repair staff, your drone is in good hands.

  • Alex Lineker

    Such fantastic people, not only great service and products they also advised me on what would be my best drone. Almost ready to get me next one from them. Fast safe delivery too !

  • Stephan Baron

    Drone World thanks for the help, Mike T you were awesome man big help! Can get back to shooting!

  • Shilo Nel

    Awesome service and very fast delivery. Thank you guys for everything awesome

  • Cam_J Walk

    Dylan provided us with all the information required to be confident in our decision. Thank you for the assistance and great service.

  • Cassim Mathir

    Placed a online order for a DJI Mavic 2 pro and I'm based in Jhb. When the drone arrived I had problems with the remote controller not charging. When I called the customer care line Natasha took the call and assured me I don't have to worry at all, if there is a problem the unit it will be taken care of. Brian who assisted me with my purchase arrange to have the drone uplifted at no extra charge to myself. A brand new unit was then sent out to me. Besides having the best deals and lowest prices would definitely recommend Droneworld for the best after sales service. A big thank you to Brian, Natasha and Ashley for going the extra mile to assist a me......... and all of this was during lockdown when everyone was not in the office and working from home.

  • Garreth Grosch

    Great service. Ashley was professional and efficient. Will definitely recommend this to fellow Pilots.

  • Pierre Van Staden

    AWESOME company, placed an order online and was sent the following day to JHB. The courier companies was slow with delivery, but got my order just in time. In all, Droneworld definitely has my support. Thanks alot for everything!!! The lady who helped was Natasha. HAPPY FLYING!!!!

  • TK

    Thanks to Brian and Dylan to a great they are great and always ready to help. Thanks for the great service gents. I am still enjoying the DJI Mavic Pro and has been a great asset.

  • Ricky Want

    Brian was awesome, very quick service and helped make sure I got what I needed for the right price

  • Amy Haddon

    We required a new drone urgently and contacted Droneworld. Not knowing much about drones, they managed to answer our questions quickly and detailed. We then needed the drone couriered to us in a hurry and they successfully got it to us quicker than we even anticipated. We are very happy with their service, thank you Dylan for all the help.

  • Elle PhotoSA

    Great Sales service from Dylan Tunmar

  • Alfonso Abril

    Very nice service, the contact, information and transparency have been great. The drone arrived to Johannesburg in only 1 day. 100% recommended.

  • Dinesh Mooloo

    Excellent, professional and informative service from Dylan and the team at Drone world.

  • Dylan Van jaarsveld

    Awesome experience

  • Otto Whitehead

    Amazing customer service

  • Dian Jacobs

    I sent my drone in for a repair and everything went smooth. Never felt uncomfortable with sending the drone away. Even though the pandemic struck while my drone was there, the service was not delayed. They are the best in the Cape Town area by far.

  • Justin Campos

    Dylan from DroneWorld sales in Cape Town was amazing! So efficient, friendly, knowledgeable and overall a fantastic experience. Great coffee to add to the experience. Thanks DroneWorld!

  • Gavin Jaime Fouché

    Great online store, I ordered my drone on Monday and received it today (Wednesday) in the DSV locker (in Gauteng). Great shipping time, good service on Facebook messages (the website online support system isn't great). Happy customer.

  • Diederik Kotze

    Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.

  • Yousuf Asmal

    Good support. Answered any questions I had. Delivered product on time and packaged neatly.

  • Vaughan Wood

    Highly efficient team under Ashleigh's strict supervision.The driving force behind Droneworld who goes the extra mile for her customers.

  • Voll Afrika

    Very nice guys! We showed up with a problem with our drone. They told us, that it's working, we just did something wrong and did not charge us. Thank you very much!

  • Craig Pidduck

    Awesome service from dylan! Thanks for the great help and assistance with a crashed drone and new P4!

  • Hilton Fowkes

    Gave me a lot of time and advice the Brian.

  • Dick Peters

    I came from Swakopmund all the way to get my drone fixed, Mike Thornhill assisted me and managed to repair my drone THE SAME DAY because of the distance issue, he gave me constant feedback and super service, the price I payed was also very fair and reasonable, thank you Drone World for assisting me and putting me back in the air!!!

  • Amy Rossouw

    Very helpfull

  • Larry Gordge

    Thanks to Brian Cassiem and the Drone World Team for a faultless online shopping and superfast delivery experience. I am super impressed!!

  • Diederik Kotze

    Yesterday I placed an order from drone world....They in Cape Town and Im in Bloemfontein....Quick and painless online order...not even 24h later and Boom...in my hands. Thanx Brain and team.

  • Tania Steffens

    Just received my first purchase from DroneWorld today after placing my order yesterday. What a pleasure to do business with them. I ordered a case for my few months old Dji Mavic 2 Pro, and I'm very pleased and happy with the quality of the product. Thank you for including a free remote control sunhood into the package. I will make good use of it. I'm definitely buying all my drone gear from them in the future with confidence and reassurance that I'll be getting the best service and products.

  • Sean Nel

    I went directly to Droneworld because of bad TakeAlot Experiences, and was mildly surprised that as a standard, they have next day delivery if you are early enough and the pricing was better! I was doing an online purchase which I couldn't complete because of a software bug surrounding my delivery address. Live Chat got me connected to Ashley that created an invoice for me on the fly as well as a link for online payment and boom. All sorted. Products delivered on time, neatly packaged and undamaged boxes. Happy as a clam. 😊

  • Colin Broad

    Fast, Friendly and efficient service. Very happy. Worldwide covid restrictions delayed stock delivery but, once it arrived my DJI Mavic Mini battery was delivered at lightning speed. Thanks Droneworld.

  • Grant B

    Have everything you need for dji, friendly and helpful advice

  • Thulani Cindi

    I am must say I am pleasantly grateful for the service offered by Drone world. The customer services provided by Natasha and Ashley was quite amazing. I remember at some point giving them a deadline for my Mavic Pro 2; and they delivered on time, in fact a day earlier than I had expected. Thanks for your kindness. I wouldn't hesitate to come back to you in future when I face challenges.

  • Willem Coetsee

    Like the professional way these guys dealt with my queries. They sure know how to up-sell too! Always buy something extra for the kit!! Definitely recommended for all your drone requirements!!

  • Derick van Eeden

    Purchased several items that were on backorder. Quick response to my progress checks. I was offered a partial shipment, due to a delay of 1 item from supplier. Received a tracking #, once shipped. Happy customer! :-)

  • Synaps3

    Excellent service! These guys are on the spot when you need anything.

  • IHadToGo

    Thanks to drone world, purchase was easy, quick and the assistance was spot on and very helpful.

  • Martin Koorsen

    Great service

  • Manon J

    Really fantastic customer service. Super impressed, well done!

  • Jason Chabalala

    being new to both drones and online (relatively new to onlie) purchases, this was a pleasant experience doing business with Droneworld, prompt and on time delivery.

  • Howie Sommerfeld

    Great experience when purchasing my drone from them!

  • Skye Booysen

    I am Tanith Hobkirk. Brandon assisted me in purchasing a combo set for my husband, and gave the most friendliest service as well as advice. Even gave me a better deal than what we expected! Great service, great personality and great knowledge!! well done!

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Collection Criteria

When collecting at our JHB Warehouse, please note the following:
  • You may collect within 2hrs after payment is processed online.
  • Collect within 24-48 hrs to avoid a possible R200 p/d holding fee.
  • For security reasons and safety, you will receive an email with the collection address after order is processed online.
  • Please note the Sandton warehouse is for collections only, not a sales counter.
  • Please bring along your order number and ID/Drivers license that matches the name on the order.
  • If the order is in a company name please bring a letter on company letterhead confirming who is collecting and their ID number.
  • If you are unable to collect personally and wish to send someone else/courier company to collect on your behalf please contact our Sandton warehouse to make alternative arrangements.
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payflex

How to use Payflex for orders over R20,000

  • Apply with Payflex via our check out page
  • Payflex takes 5-10 minutes for Credit approval
  • You will receive a spending allowance which is capped at R20 000.
    This does not mean you will receive the full R20 000. It will depend on your credit.
  • You will receive a unique profile to use to pay via Payflex.
  • You are liable for the balance of the product, to be paid using one of our other payment methods eg. Payfast, Ozow etc.
  • You are required to pay the balance upfront for the order to be accepted.
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Sorry, we just sold the last one.

To make up for it we are offering this exclusive deal to upgrade to the new Proscenic 2022 model.

What's new for the 2022 PROSCENIC M8 PRO:

  • 2.0 self-emptying station - a significant improvement over the previous model
  • App and voice control
  • Remote control included
  • Selectable cleaning modes and adjustable suction power
  • Proscenic Unique Cleaning Pattern
  • HEPA filter
  • 3000pa suction power
  • Absolutely brilliant with pesky pet hair
  • If the battery becomes low during cleaning, the robot vacuum mop returns to its charging station and recharges itself.
  • If mopping mode is selected, the robot vacuum cleaner with mop automatically detects and avoids rugs that are lying around.
  • The floor cleaning by the M8pro is done in systematic paths
  • Anti-drop sensors
  • Smart Cleaning & mapping
Proscenic M8 Pro
Proscenic M8 Pro
R8495
Regular Price R14,995