Please note the RRP is set by DJI for each country (bearing in mind import duties VAT and warranty servicing)
Advantages from buying from Droneworld.co.za
- Customer peace of mind and convenience.
- Full local South African 12 month DJI warranty [6 months on batteries].
- 8 AM–5 PM Monday to Friday telephonic tech support.
- Seven day exchange for a new drone.[t&c’s apply]
- We are also your support for all warranty/repairs which becomes a very costly exercise if you have to deal with DJI and send your drone back.
- >After the seven days, and during the 12 month warranty, we submit to DJI on your behalf in the unlikely event of a breakdown, DJI will decide whether we should send the drone back to them for repair, or they will authorise Droneworld to give you a brand-new drone from our stock.
- Immediate replacement of component or entire drone for some of the following reasons:
- Battery dead on arrival.[very unlikely because we test them individually before dispatch]*
- Battery charger dead on arrival.
- Drone not connecting to remote control.
- Gimble/camera not responding.
- Drone will not start on activation.
- Dead on Arrival (DOA) – meaning if your drone is received and can not switch on it will be an immediate exchange.
Disadvantages of ordering directly from overseas – DJI or another supplier
- There are import duties of 7.5% [ and VAT 15% ] – The Tariff heading for drones is “9503.00 90” (If the drone has a camera)
- Estimated courier cost back to Dji/overseas supplier [should you have a warranty claim]is between R2000 – R2500 and then there’s a 8 week delay for receiving your drone back.[incorrect documentation when sending out of country will make the drone subject to import duties and VAT at point of re-entry for a second time]
- New Airfreight regulations in 2016 means it is impossible for you send lithium batteries back to the manufacturer under warranty for a replacement.
*Please check out some of last months “Dead On Arrival” Batteries below